Due to upstream notifications of the continuous increase in Hong Kong CMI network costs, we have to adjust the prices of all CMI products.
In order to reduce the use cost of CMI, we have decided to reduce the peak value of all CMI products to 100M (effective from April 30, 2023). This temporary measure will help us offset some of the impact of rising network costs and maintain our service level.
We are well aware that this decision may cause inconvenience and impact to some users, but we believe this is currently the best way to respond to market changes.
We will provide more details as soon as possible and ensure that our service still provides high-quality, stable network connections. We apologize for any inconvenience caused.
Due to the rising cost of Hong Kong CMI, we have to make a small upward adjustment to its price to ensure our service quality and sustainable development.
We deeply understand the inconvenience and trouble this may cause you, and we have been working hard to control costs to provide you with better service. We believe that the price adjustment will not affect our cooperation and trust, and we will work harder to provide you with better service.
Thank you again for your continued support and trust. We will continue to provide you with high-quality services and products.
# Free Replacement of Native Japanese IP Addresses
Dear customer, thank you for your continued support and trust in our VPS service. In order to better serve you, we have decided to replace all IP addresses for VPS in the Japanese region for free. The new IP addresses will be more secure and stable, and will be native Japanese IP addresses, making your access faster.
We will be replacing all Japanese region instances (154.40.52.x) on April 15th from 2-4am. This may cause some inconvenience to your business, and we apologize for that. However, we will complete the adjustment as soon as possible to ensure that your business is not greatly affected.
If you need to use the Debian system, please back up your data and send a support ticket. We will replace the native IPv4 and rebuild the instance for you. The rebuilt instance can install the Debian system!
If you have any questions or suggestions, please feel free to contact us. We will reply as soon as possible.
Thank you again for your support and trust in us. We will continue to provide you with better services.
We regret to inform you that due to our Hong Kong BGP product not meeting our commercial expectations, we have decided to discontinue it. We will be discontinuing this product line on the 25th of this month.
We understand that this decision may cause inconvenience to your business, and we apologize for that. We will make every effort to ensure that this process has minimal impact on your business. We have developed a detailed plan to ensure a smooth process and will provide comprehensive support during this period.
1. Refund of Hong Kong BGP product to balance. 2. Switch to other product lines of equal value and give certain compensation. 3. Refund according to the remaining value to the payment method (not applicable to Alipay and USDT).
Please submit a ticket to handle your product as soon as you receive this email.
We will provide you with further updates and support via email and tickets. If you need more information or have any questions, please feel free to contact us. We will be happy to assist you in ensuring that your business is not affected.
Thank you again for your support and understanding. If you have any questions or need help, please do not hesitate to contact us.
