ᴅɪɢɪᴛᴀʟᴠɪʀᴛ ☁️ 情报站

  1. # 客户服务部门停电维护通知尊敬的客户,由于我们客户服务部门所在地区的停电维护工作,今天下午1点至6点我们将暂停办公

    # 客户服务部门停电维护通知

    尊敬的客户,由于我们客户服务部门所在地区的停电维护工作,今天下午1点至6点我们将暂停办公。因此,我们对工单的响应时间将延长至6-12小时。给您带来的不便,我们深表歉意。感谢您的理解和支持。

    # Customer Service Department Power Outage Maintenance Notice

    Dear customers, due to power outage maintenance work in the area where our customer service department is located, we will suspend operations from 1 pm to 6 pm this afternoon. Therefore, our response time to work orders will be extended to 6-12 hours. We apologize for any inconvenience this may cause you. Thank you for your understanding and support.

  2. # 日本区域 JP-1 宿主机安全隐患紧急公告可爱的用户:根据我们的最新检测,我们发现日本区域 JP-1 宿主机存在安全隐患,可能会导致 IP 段为 154.40.52.2-254 的用户数据丢失

    # 日本区域 JP-1 宿主机安全隐患紧急公告

    可爱的用户:

    根据我们的最新检测,我们发现日本区域 JP-1 宿主机存在安全隐患,可能会导致 IP 段为 154.40.52.2-254 的用户数据丢失。为了避免此类情况的发生,我们强烈建议您立即采取措施,以确保您的数据安全。

    如果您所在的区域为 JP-1 请立刻备份数据。然后工单联系我们。

    我们将在恢复后第一时间为您重建您的实例!

    我们正在积极解决这个问题,并将在最短时间内发布更多信息。请您耐心等待我们的进一步通知。

    如有任何疑问,请随时与我们联系。感谢您对我们的支持与信任。

    此致,

    敬礼!

    DigitalVirt Team

    # Emergency Notice of Security Vulnerabilities for JP-1 Hosts in Japan Region

    Dear users,

    According to our latest detection, we have found security vulnerabilities in the JP-1 hosts in Japan region, which may result in data loss for users with IP ranges of 154.40.52.2-254. In order to avoid such situations, we strongly recommend that you take immediate measures to ensure the security of your data.

    If you are in the JP-1 region, please back up your data immediately. Then, please contact us via service ticket.

    We will rebuild your instance for you as soon as possible after the recovery!

    We are actively working to resolve this issue and will release more information as soon as possible. Please be patient and wait for further notice from us.

    If you have any questions, please feel free to contact us. Thank you for your support and trust in us.

    Best regards,

    DigitalVirt Team

  3. # 五一劳动节放假通知尊敬的客户:五一劳动节即将到来,根据国务院办公厅公布的放假安排,我司将会对假期安排如下:2023年4月29日至2022年5月3日为法定放假期间,共计5天,5月4日正常上班

    # 五一劳动节放假通知

    尊敬的客户:

    五一劳动节即将到来,根据国务院办公厅公布的放假安排,我司将会对假期安排如下:

    2023年4月29日至2022年5月3日为法定放假期间,共计5天,5月4日正常上班。

    在此期间,如有任何技术或客户服务方面的问题,请您及时联系我们的在线客服或提交工单,我们将尽快为您解决。

    在线工单回复时间 6至12小时内回复处理。

    感谢您一直以来对我们工作的支持和信任!祝您在假期中玩得愉快,身体健康,工作效率高!

    此致,敬礼!

    DigitalVirt Team

    # Notification of Company's May Day Holiday Arrangements

    Dear customers,

    May Day is approaching, and according to the holiday arrangements announced by the State Council's office, our company will have the following holiday arrangements:

    April 29 to May 3, 2023, are the statutory holidays, totaling 5 days, and May 4 is a normal working day.

    During this period, if you have any technical or customer service issues, please contact our online customer service or submit a ticket, and we will solve it as soon as possible.

    Online ticket response time is within 6 to 12 hours.

    Thank you for your support and trust in our work. We wish you a happy holiday, good health, and high work efficiency!

    Best regards,

    DigitalVirt Team

    # 회사 노동절 휴일 일정 통지

    고객 여러분,

    노동절이 다가오면서 국무원 사무실에서 공지한 방식에 따라, 저희 회사는 다음과 같은 휴일 일정을 가지게 됩니다.

    2023년 4월 29일부터 5월 3일까지가 법정 휴일이며, 총 5일이며, 5월 4일은 정상 근무일입니다.

    이 기간 동안 기술적인 문제나 고객 서비스 문제가 있으면 온라인 고객 서비스에 연락하시거나 티켓을 제출하시면 최대한 빠르게 해결해 드리겠습니다.

    온라인 티켓 응답 시간은 6~12시간 이내입니다.

    저희 일에 대한 지속적인 지원과 신뢰에 감사드립니다. 휴일 즐겁게 보내시고 건강 유지하시고 일의 효율성이 높길 바랍니다!

    감사합니다.

    DigitalVirt 팀 드림

    # 会社の五一労働節休暇の予定通知

    尊敬するお客様:

    五一労働節が近づいており、国務院の公式発表に基づいて、当社は以下の休暇予定を設けます。

    2023年4月29日から5月3日までが法定休暇で、5日間であり、5月4日は通常出勤日です。

    この期間中に技術的または顧客サービスに関する問題がある場合は、オンラインカスタマーサポートに連絡するか、チケットを提出していただければ、速やかに解決いたします。

    オンラインチケットの回答時間は6〜12時間以内です。

    私たちの仕事に対するサポートと信頼に感謝し、健康的で効率的な休暇をお過ごしください!

    敬具

    DigitalVirtチーム

  4. DigitaiVirt 51狂欢惠、HIGH翻全场云服务器最低至51折,新用户专享更低折扣!新用户(每个优惠码限量50枚):51/NEW/25OFF 年付 75 折51/NEW/39OFF 两年付 61 折51/NEW/49OFF 三年付 51 折老用户:

    DigitaiVirt 51狂欢惠、HIGH翻全场
    云服务器最低至51折,新用户专享更低折扣!

    新用户(每个优惠码限量50枚):
    51/NEW/25OFF 年付 75 折
    51/NEW/39OFF 两年付 61 折
    51/NEW/49OFF 三年付 51 折

    老用户:
    https://digitalvirt.com/act/51/

  5. # CMI产品降速公告尊敬的用户:由于上游通知 香港CMI 网络成本持续上升,我们不得不对所有CMI产品的价格进行调整

    # CMI产品降速公告

    尊敬的用户:

    由于上游通知 香港CMI 网络成本持续上升,我们不得不对所有CMI产品的价格进行调整。

    为了减轻CMI使用成本,我们决定将所有CMI产品的峰值降至100M(2023-04-30开始生效)。这个临时措施将能够帮助我们抵消一部分网络成本上涨的影响,并保持我们的服务水平。

    我们深知这个决定对于一些用户来说可能会带来不便和影响,但我们相信这是目前最好的方法来应对市场的变化。

    我们会尽快地给出更多的细节,并保证我们的服务仍然能够提供高质量、稳定的网络连接。我们对此给您带来的不便深表歉意。

    谢谢!

    DigitalVirt Team

    # CMI Product Speed Reduction Notice

    Dear users,

    Due to upstream notifications of the continuous increase in Hong Kong CMI network costs, we have to adjust the prices of all CMI products.

    In order to reduce the use cost of CMI, we have decided to reduce the peak value of all CMI products to 100M (effective from April 30, 2023). This temporary measure will help us offset some of the impact of rising network costs and maintain our service level.

    We are well aware that this decision may cause inconvenience and impact to some users, but we believe this is currently the best way to respond to market changes.

    We will provide more details as soon as possible and ensure that our service still provides high-quality, stable network connections. We apologize for any inconvenience caused.

    Thank you!

    DigitalVirt Team

  6. 香港 BGP 因之前的 IP 段被上一家未停播,导致路由存在抢播问题,故BGP 线路从之前的85.8.180.0/24 切换至 85.8.181.0/24 请各位购买了 BGP的用户登录实例页面查看新的IP地址!

    香港 BGP 因之前的 IP 段被上一家未停播,导致路由存在抢播问题,故BGP 线路从之前的85.8.180.0/24 切换至 85.8.181.0/24 请各位购买了 BGP的用户登录实例页面查看新的IP地址!

  7. # 香港 CMI 云服务器价格调整亲爱的用户,您好!由于 香港CMI 成本上涨,我们不得不对其价格进行小幅度的上调,以保证我们的服务质量和可持续发展

    # 香港 CMI 云服务器价格调整

    亲爱的用户,您好!

    由于 香港CMI 成本上涨,我们不得不对其价格进行小幅度的上调,以保证我们的服务质量和可持续发展。

    我们深知这对您造成的不便和困扰,我们也一直在努力控制成本,为您提供更优质的服务。我们相信,价格的上调不会影响我们之间的合作和信任,我们会更加努力地为您提供更好的服务。

    再次感谢您一直以来的支持和信任,我们会一如既往地为您提供优质的服务和产品。

    此致

    敬礼!

    DigitalVirt LLC

    # Hong Kong CMI Cloud Server Price Adjustment

    Dear User,

    Due to the rising cost of Hong Kong CMI, we have to make a small upward adjustment to its price to ensure our service quality and sustainable development.

    We deeply understand the inconvenience and trouble this may cause you, and we have been working hard to control costs to provide you with better service. We believe that the price adjustment will not affect our cooperation and trust, and we will work harder to provide you with better service.

    Thank you again for your continued support and trust. We will continue to provide you with high-quality services and products.

    Best regards,

    DigitalVirt LLC

  8. # 免费更换日本原生IP通知亲爱的用户,感谢您一直以来对我们VPS服务的支持和信任

    # 免费更换日本原生IP通知

    亲爱的用户,感谢您一直以来对我们VPS服务的支持和信任。为了更好地服务于您,在我们的努力下,我们决定免费更换所有日本区域的VPS的IP地址。新的IP地址将会更加安全稳定,且为日本原生IP,使得您的访问速度更快。

    我们将会在4月15日凌晨2-4点对所有日本区域实例(154.40.52.x)进行更换,届时可能会对您的业务造成一些不便,我们深感抱歉。但是我们会尽快地完成调整,确保您的业务不会受到太大的影响。

    如您需要使用 debian 系统,请备份数据后工单发送,销毁重建,我们将会为您更换原生IPv4以及重建实例,重建后的实例可以安装 debian 系统!

    如有任何疑问和建议,欢迎随时与我们联系。我们会尽快地回复您。

    再次感谢您对我们的支持和信任。我们将会一如既往地为您提供更加优质的服务。

    此致

    敬礼

    DigitalVirt LLC

    # Free Replacement of Native Japanese IP Addresses

    Dear customer, thank you for your continued support and trust in our VPS service. In order to better serve you, we have decided to replace all IP addresses for VPS in the Japanese region for free. The new IP addresses will be more secure and stable, and will be native Japanese IP addresses, making your access faster.

    We will be replacing all Japanese region instances (154.40.52.x) on April 15th from 2-4am. This may cause some inconvenience to your business, and we apologize for that. However, we will complete the adjustment as soon as possible to ensure that your business is not greatly affected.

    If you need to use the Debian system, please back up your data and send a support ticket. We will replace the native IPv4 and rebuild the instance for you. The rebuilt instance can install the Debian system!

    If you have any questions or suggestions, please feel free to contact us. We will reply as soon as possible.

    Thank you again for your support and trust in us. We will continue to provide you with better services.

    Best regards,

    DigitalVirt LLC

  9. 香港BGP产品下线通告 / Hong Kong BGP Product Discontinuation Notice尊敬的客户:我们非常遗憾地通知您,由于我们的香港BGP产品未能达到我们的商业预期,我们决定将其下线处理

    香港BGP产品下线通告 / Hong Kong BGP Product Discontinuation Notice

    尊敬的客户:

    我们非常遗憾地通知您,由于我们的香港BGP产品未能达到我们的商业预期,我们决定将其下线处理。我们将在本月25日下线该产品线。

    我们深知这一决定可能会对您的业务造成不便,我们非常抱歉。我们将全力以赴确保此过程对您的业务影响最小化。我们已经制定了详细的计划,以确保此过程顺利进行,并将在此期间为您提供全面的支持。

    1、香港BGP产品退款到余额。

    2、切换到同等价位其他产品线并给予一定的补偿。

    3、按照剩余价值退款到支付方式(支付宝、USDT除外)。

    请收到邮件后尽快提交工单处理您的产品。

    我们将通过电子邮件和工单向您提供后续更新和支持。如果您需要更多信息或有任何疑问,请随时与我们联系。我们将竭诚为您服务,以确保您的业务不受影响。

    再次感谢您对我们的支持和理解。如果您有任何疑问或需要帮助,请随时与我们联系。

    此致

    敬礼

    DigitalVirt LLC

    # Hong Kong BGP Product Discontinuation Notice

    Dear Customer,

    We regret to inform you that due to our Hong Kong BGP product not meeting our commercial expectations, we have decided to discontinue it. We will be discontinuing this product line on the 25th of this month.

    We understand that this decision may cause inconvenience to your business, and we apologize for that. We will make every effort to ensure that this process has minimal impact on your business. We have developed a detailed plan to ensure a smooth process and will provide comprehensive support during this period.

    1. Refund of Hong Kong BGP product to balance.
    2. Switch to other product lines of equal value and give certain compensation.
    3. Refund according to the remaining value to the payment method (not applicable to Alipay and USDT).

    Please submit a ticket to handle your product as soon as you receive this email.

    We will provide you with further updates and support via email and tickets. If you need more information or have any questions, please feel free to contact us. We will be happy to assist you in ensuring that your business is not affected.

    Thank you again for your support and understanding. If you have any questions or need help, please do not hesitate to contact us.

    Sincerely,

    DigitalVirt LLC